Restaurant Service Manager
Red Robin•Edwardsville, IL
•$50,000 - $61,000
About The Position
The Restaurant Service Manager ensures smooth day-to-day restaurant operations during assigned shifts and upholds company standards as a brand ambassador. The role focuses on delivering exceptional hospitality, creating memorable guest experiences, and fostering a culture of continuous improvement. The manager leads and develops a passionate team committed to strong execution, hospitality, and service.
Requirements
- Must be 21 years of age.
- At least 2 years of management experience.
- Open availability, including nights, weekends, and holidays.
- Reliable transportation.
- Strong communication and exceptional leadership skills.
- Ability to motivate, inspire, and develop a passionate team.
- Strong profit and loss (P&L) knowledge.
- Ability to obtain certifications or permits required by state or local law.
- Working knowledge of Microsoft Excel, Outlook, and Word.
Nice To Haves
- Knowledge of local and state health codes.
- Experience with Workday, Aloha, NBO, and Hot Schedules.
- Experience managing a team.
Responsibilities
- Ensure seamless day-to-day restaurant operations throughout assigned shifts.
- Uphold company standards and represent the brand.
- Provide excellent hospitality and create memorable guest experiences.
- Motivate, inspire, and develop a team dedicated to execution, hospitality, and service.
- Support a culture of continuous improvement.
Benefits
- Uncapped restaurant bonus program.
- Referral bonuses.
- Free shift meal.
- 50% discount on Red Robin food for the employee's family.
- Restaurant closures on Thanksgiving and Christmas.
- Opportunities for career growth.
- Variable bonus and employee stock purchase program, subject to qualifications and requirements.
- Paid parental leave, subject to qualifications and requirements.
- Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements; coverage requires being 18 or older.
- 401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
- Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.
- Full salary for workweeks that include Thanksgiving Day or Christmas Day closures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
