Restaurant Service Manager

Red Robin•Enfield, CT
•$50,000 - $61,000

About The Position

The Restaurant Service Manager ensures seamless day-to-day restaurant operations during their shifts while upholding company standards and delivering excellent hospitality. As a brand ambassador, this manager creates memorable Guest experiences and fosters a culture of continuous improvement. Red Robin is a high-volume, full-service restaurant with a laid-back atmosphere and growth opportunities.

Requirements

  • Must be at least 21 years of age.
  • At least 2 years of management experience.
  • Open availability, including nights, weekends, and holidays.
  • Reliable transportation.
  • Strong communication and exceptional leadership skills.
  • Strong P&L knowledge.
  • Ability to obtain certifications or permits required by state or local law.
  • Working knowledge of Microsoft Excel, Outlook, and Word.

Nice To Haves

  • Knowledge of local and state health codes.
  • Experience with Workday, Aloha, NBO, and Hot Schedules.
  • Experience managing a team.

Responsibilities

  • Ensure seamless day-to-day operations throughout assigned shifts.
  • Uphold company standards as a brand ambassador.
  • Provide hospitality and create memorable experiences for Guests.
  • Foster a culture of continuous improvement.
  • Motivate, inspire, and develop a team dedicated to execution, hospitality, and service.

Benefits

  • Uncapped restaurant bonus program.
  • Referral bonuses.
  • Free shift meal and 50% discount on Red Robin food for family.
  • Closed on Thanksgiving and Christmas.
  • Growth opportunities.
  • Variable bonus and referral bonus, subject to qualifications and requirements.
  • Employee Stock Purchase Program, subject to qualifications and requirements.
  • Paid parental leave, subject to qualifications and requirements.
  • Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements.
  • 401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
  • Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.
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