Restaurant Service Manager
About The Position
The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts while maintaining a strong commitment to excellence. As a brand ambassador, the manager upholds company standards, provides guests with unbridled hospitality, and creates memorable experiences. The role fosters a culture of continuous improvement and a “better for being here” mentality. Red Robin is a high-volume, full-service restaurant with a laid-back atmosphere and a uniquely quirky vibe. The company emphasizes growth opportunities, connection, fun, generosity, and a sense of belonging.
Requirements
- Must be 21 years of age.
- Two years of management experience.
- Open availability, including nights, weekends, and holidays.
- Reliable transportation.
- Strong communication and exceptional leadership skills.
- Ability to motivate, inspire, and develop a team dedicated to execution, hospitality, and service.
- Strong knowledge of profit and loss (P&L).
- Ability to obtain certifications or permits required by state or local law.
- Working knowledge of Microsoft Excel, Outlook, and Word.
Nice To Haves
- Knowledge of local and state health codes.
- Experience with Workday, Aloha, NBO, and Hot Schedules.
- Experience managing a team.
Responsibilities
- Ensure seamless day-to-day restaurant operations throughout assigned shifts.
- Uphold company standards as a brand ambassador.
- Provide excellent hospitality and create memorable guest experiences.
- Foster a culture of continuous improvement.
- Motivate, inspire, and develop a passionate team focused on execution, hospitality, and service.
Benefits
- Uncapped bonus program.
- Referral bonuses.
- Free shift meal.
- 50% discount on Red Robin food for the employee’s family.
- Closed on Thanksgiving and Christmas.
- Opportunities for career growth.
- Variable bonus, subject to qualifications and requirements.
- Employee Stock Purchase Program, subject to qualifications and requirements.
- Paid parental leave, subject to qualifications and requirements.
- Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements.
- 401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
- Paid time off accrued at 0.03846 hours for each hour worked.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
