Restaurant Service Ambassador - Unit 1490

Whataburger•Atlanta, GA
•Onsite

About The Position

The Restaurant Service Ambassador is the face of Whataburger hospitality, helping create a welcoming atmosphere and memorable guest experiences. The role includes greeting customers, providing attentive and accurate service, assisting with guest needs, and keeping dining and other guest areas clean, organized, and inviting. Ambassadors support their teams and daily restaurant operations, and may occasionally be asked to assist at neighboring locations. The role offers opportunities to build skills and grow into positions such as Shift Leader, Restaurant Manager, and Operating Partner.

Requirements

  • Be at least 16 years of age.
  • Have a positive attitude and passion for serving people.
  • Thrive in a fast-paced, guest-focused environment.
  • Meet the physical demands of the role, including standing for an entire shift and lifting up to 35 lbs.
  • Demonstrate strong communication and teamwork skills.
  • Follow established procedures, cleanliness standards, and food safety practices.

Responsibilities

  • Deliver friendly, attentive hospitality that makes every guest feel welcome.
  • Ensure guests receive prompt, accurate service and support throughout their visit.
  • Keep dining rooms, condiment stations, entrances, and guest areas clean, organized, and inviting.
  • Assist guests by offering refills, answering questions, and resolving concerns with care.
  • Support promotions, new menu launches, and restaurant initiatives.
  • Stock service areas to help maintain smooth and continuous operations.
  • Follow food safety, sanitation, and cash-handling procedures.
  • Work alongside the team to create a clean, comfortable, and welcoming restaurant environment.
  • At times, assist at neighboring locations.

Benefits

  • Competitive weekly pay.
  • Flexible schedules, with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Competitive medical, dental, and vision benefits.
  • Career development and growth opportunities, including a path to Operating Partner roles that can earn six figures.
  • Whataburger Family Foundation scholarship program for employees and eligible dependents, and hardship grant assistance.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Cell phone service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement Celebration Program.
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