Restaurant Servers

Warwick Hotel•Denver, CO

16h•Onsite

About The Position

Join the team at Gattara, located in the Warwick Denver Hotel. Restaurant Servers create memorable dining experiences through warm, attentive, and personalized service. The role includes welcoming guests, providing knowledgeable menu recommendations, accurately taking and delivering food and beverage orders, and collaborating closely with culinary and bar teams. The ideal candidate thrives in a fast-paced hospitality environment, demonstrates strong attention to detail, anticipates guest needs, and takes pride in making guests feel welcomed and valued.

Requirements

High school diploma or equivalent.
Previous serving experience in a full-service restaurant, hotel, or comparable hospitality environment.
Basic knowledge of food and beverage service standards.
Strong verbal communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to stand and walk for extended periods during scheduled shifts.
Strong attention to detail and commitment to guest satisfaction.
Must be available to open at 5:30am and work weekends.
Effective communication and basic math skills.
Customer service skills, including the ability to handle guest concerns with professionalism and empathy.
Ability to multitask and manage multiple tables while ensuring accurate and timely service.

Nice To Haves

Previous experience in a luxury hotel, upscale restaurant, or fine-dining environment.
Experience using point-of-sale (POS) and restaurant order-management systems.
Food safety or hospitality-related certification.
Additional language skills that support communication with a diverse guest population.
Experience making thoughtful menu recommendations and identifying appropriate opportunities to enhance the guest experience.

Responsibilities

Welcome guests warmly and provide attentive, professional service throughout their dining experience.
Present menus and communicate daily specials, promotions, and menu recommendations.
Accurately take food and beverage orders, including guest preferences and dietary restrictions, and communicate them appropriately to the culinary team.
Deliver food and beverages promptly and accurately while ensuring proper presentation.
Monitor tables throughout service and proactively respond to guest needs.
Develop knowledge of menu offerings to confidently answer questions and recommend food and beverage selections.
Maintain clean, organized, and properly prepared tables and service stations.
Partner with culinary, bar, and restaurant team members to ensure smooth and efficient service.
Respond to guest concerns promptly and professionally, involving management when appropriate.
Accurately process cash and credit card transactions in accordance with hotel procedures.
Follow all applicable food safety, sanitation, health, and workplace safety standards.
Support fellow team members as needed to provide a seamless guest experience.