Food & Beverage Restaurant Server

Wilderness Resort•Wisconsin Dells, WI

About The Position

Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer-service-driven Restaurant Server for its quick-service dining outlets. The role is responsible for preparing food for guests and delivering service in a fast-paced environment. The position is full- or part-time and requires morning, night, and weekend availability. The Restaurant Server welcomes guests, assists with menu choices and orders, serves food and beverages, checks on guests during meals, handles payments, and maintains a clean and prepared work area. The duties listed are not exhaustive and may be expanded by management as needed.

Requirements

Hardworking, dependable, enthusiastic, and customer-service driven.
Morning, night, and weekend availability.
Meet minimum age requirements to serve alcoholic beverages, where applicable.

Responsibilities

Greet guests and introduce yourself.
Present menus, answer questions about menu and buffet items, and make recommendations upon request.
Inform customers of daily specials.
Check guests’ identification to ensure they meet minimum age requirements for consuming alcoholic beverages.
Take food and beverage orders, recording or entering them for transmittal to kitchen staff.
Serve food and beverages and prepare or serve specialty dishes at tables as required.
Complete side work and prepare areas for the next shift.
Check with guests to ensure they are enjoying their meals and take action to correct problems.
Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
Prepare itemized checks, total costs, and collect payments from guests.
Advise a manager of potential concerns or issues involving excessive drinking to help limit problems and liability.
Perform busser duties as needed.
Maintain a clean, well-stocked, and presentable work environment.
Perform other duties assigned by management.