Food & Beverage Restaurant Server

Wilderness Resort•Wisconsin Dells, WI

About The Position

Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer-service-driven Restaurant Server for its quick-service dining outlets. The position is responsible for preparing food for guests and providing restaurant service. It may be full-time or part-time, with morning, night, and weekend availability. The role operates in a fast-paced team environment and may include other duties assigned by management.

Requirements

  • Hardworking, dependable, enthusiastic, and customer-service-driven.
  • Morning, night, and weekend availability.

Responsibilities

  • Greet guests and introduce yourself.
  • Present menus, answer questions about menu and buffet items, make recommendations upon request, and inform guests of daily specials.
  • Check guests’ identification to ensure they meet minimum age requirements for consuming alcoholic beverages.
  • Take food and beverage orders, recording, memorizing, or entering orders into computers for transmission to kitchen staff.
  • Serve food and beverages, and prepare or serve specialty dishes at tables as required.
  • Complete side work and prepare areas for the next shift.
  • Check with guests to ensure they are enjoying their meals and take action to correct problems.
  • Clear dishes and glasses from tables or counters and take them to the kitchen for cleaning.
  • Prepare itemized checks, total costs, and collect payments from guests.
  • Advise a manager of potential concerns or issues related to excessive drinking to help limit problems and liability.
  • Perform busser duties as needed.
  • Maintain a clean, well-stocked, and presentable work environment.
  • Perform other duties as assigned by management.

Benefits

  • Employees have access to great benefits and amenity usage.
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