About The Position

The Restaurant Server works in a food service outlet at Marriott Crabtree in Raleigh, North Carolina, and helps shape guests’ experiences through friendly, proactive, responsive, and caring service. The role involves engaging with guests, understanding their needs, and communicating clearly and pleasantly. The posted shift is 6 a.m. to 2 p.m. Compensation is $10.00 per hour plus an average of $500 in tips per week. The posting also offers a $150 incentive at 90 days and another $150 incentive at six months. Concord Hospitality describes an “Associate First” culture focused on respect, training and development, career advancement, work-life balance, diversity, and quality customer service. The listed benefits apply to full-time associates.

Responsibilities

  • Maintain a calm demeanor during high-volume periods or unusual events.
  • Make decisions and solve problems in the interest of 100% guest satisfaction.
  • Monitor the food and beverage outlet and assist the manager in identifying and resolving current and potential guest problems.
  • Maintain a clean and organized workspace.
  • Maintain regular, consistent, and punctual attendance, with or without reasonable accommodation.
  • Engage with guests, understand their needs, and respond through clear and pleasant communication.

Benefits

  • Medical, dental, and vision plans for eligible full-time associates
  • Life insurance for eligible full-time associates
  • Short-term and long-term disability options for eligible full-time associates
  • 401(k) options for eligible full-time associates
  • Tuition assistance for eligible full-time associates
  • Discounted room rates at Concord-managed hotels for eligible full-time associates
  • Training and development
  • Career advancement opportunities
  • $150 incentive at 90 days and $150 incentive at six months
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