Restaurant Server-Hilton Garden Inn Tampa Ybor

Coury Hospitality•Tampa, FL

About The Position

Hilton Garden Inn Tampa Ybor Historic District is hiring a Restaurant Server to provide attentive, friendly, and personalized food and beverage service as part of the hotel’s overall guest experience. The role involves welcoming guests, learning and explaining the menu, taking and entering orders, making recommendations, serving food and beverages, monitoring tables, and ensuring orders meet standards for accuracy, quality, presentation, and temperature. Servers also handle payments, communicate with restaurant and hotel colleagues, maintain clean and organized service areas, complete opening, closing, and side-work tasks, and may assist with room service, banquets, or other Food & Beverage needs. The position requires professionalism, composure, teamwork, and attention to detail in a fast-paced, guest-facing environment. The role requires standing and walking for extended periods and repeatedly bending, reaching, twisting, kneeling, lifting, carrying, pushing, and pulling. Servers may need to lift or move up to 30 pounds and work around hot surfaces, steam, sharp objects, cleaning products, and potentially slippery floors. Work may take place in dining, food-preparation, kitchen, storage, and back-of-house areas. Flexible availability, including early mornings, evenings, weekends, and holidays, is needed based on business needs.

Requirements

Strong verbal communication and guest-service skills.
Ability to learn menus, ingredients, preparation standards, and point-of-sale systems.
Ability to accurately process cash, credit-card, room-charge, and other payment transactions.
Basic knowledge of food safety, sanitation, and proper food-handling procedures.
Ability to understand and follow allergy and dietary-request procedures.
Food-handler and alcohol-service certifications are required or must be obtained within the timeframe established by the hotel and applicable law.
Strong organizational, multitasking, and time-management skills.
Ability to work independently and collaboratively as part of a restaurant team.
Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods and repeatedly bend, reach, twist, kneel, lift, carry, push, and pull.
Ability to lift or move up to 30 pounds as needed.
Ability to safely use point-of-sale equipment, beverage stations, coffee equipment, and other restaurant tools.
Ability to work around hot surfaces, steam, sharp objects, cleaning products, and potentially slippery floors.
Ability to perform repetitive service tasks accurately and efficiently and communicate effectively during active service.
Ability to work in a fast-paced environment while maintaining professionalism, cleanliness, and attention to detail.

Nice To Haves

High school diploma or equivalent.
Previous restaurant, food-service, customer-service, or hospitality experience.
Hotel, full-service restaurant, or upscale dining experience.
Hilton or Hilton Garden Inn brand experience.
Knowledge of beer, wine, cocktails, and responsible alcohol service.
Bilingual English/Spanish communication skills.

Responsibilities

Welcome guests and help them feel comfortable throughout their dining experience.
Learn the menu and explain ingredients, preparation methods, and available options.
Take food and beverage orders accurately and enter them promptly into the point-of-sale system.
Make recommendations based on guest preferences.
Serve food, cocktails, beer, wine, and alcohol-free beverages according to established standards.
Monitor tables and anticipate guest needs without rushing guests.
Check orders for accuracy, quality, presentation, and proper temperature before serving.
Follow established procedures for allergies, dietary requests, and responsible alcohol service.
Process cash, credit-card, room-charge, and other payment transactions accurately.
Communicate guest needs and order details clearly with Culinary Curators, Bartenders, Hosts, and leaders.
Keep tables, service stations, dining areas, and guest-facing spaces clean and organized.
Complete opening, closing, and side-work responsibilities.
Assist with room service, banquets, or other Food & Beverage needs when requested.
Share helpful information about the hotel, Ybor City, and the surrounding Tampa area.
Remain calm and gracious during busy service periods and manage multiple tables and priorities.
Thank guests and invite them to return.