Restaurant Server-Hilton Garden Inn Tampa Ybor

Coury Hospitality • Tampa, FL

6d • Onsite

About The Position

Hilton Garden Inn Tampa Ybor Historic District is hiring a Restaurant Server to deliver attentive, friendly, and personalized hospitality as part of the hotel’s guest experience. The server welcomes guests, explains the menu, takes and enters orders, makes recommendations, serves food and beverages, monitors tables, and processes payments accurately. The role requires coordination with Culinary Curators, Bartenders, Hosts, Front Office, and leaders, along with maintaining clean and organized dining and service areas.

The server follows food-safety, sanitation, allergy, dietary-request, and responsible-alcohol-service procedures; completes opening, closing, and side work; and may assist with room service, banquets, or other Food & Beverage needs. The position involves working in a fast-paced, guest-facing environment and requires flexible availability based on business needs.

Requirements

• Strong verbal communication and guest-service skills.
• Ability to learn menus, ingredients, preparation standards, and point-of-sale systems.
• Ability to process cash, credit-card, room-charge, and other payment transactions accurately.
• Basic knowledge of food safety, sanitation, and proper food-handling procedures.
• Ability to understand and follow allergy and dietary-request procedures.
• Food-handler and alcohol-service certifications are required or must be obtained within the timeframe established by the hotel and applicable law.
• Strong organizational, multitasking, and time-management skills.
• Ability to work independently and collaboratively as part of a restaurant team.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, twist, kneel, lift, carry, push, and pull repeatedly.
• Ability to lift or move up to 30 pounds as needed.
• Ability to carry food, beverages, trays, supplies, and service items safely.
• Ability to safely use point-of-sale equipment, beverage stations, coffee equipment, and other restaurant tools.
• Ability to work around hot surfaces, steam, sharp objects, cleaning products, and potentially slippery floors.
• Ability to work in guest-facing, food-preparation, kitchen, storage, and back-of-house areas.
• Ability to perform repetitive service tasks accurately and efficiently.
• Ability to communicate effectively with guests and Curators during active service.
• Ability to work in a fast-paced environment while maintaining professionalism, cleanliness, and attention to detail.

Nice To Haves

• High school diploma or equivalent.
• Previous restaurant, food-service, customer-service, or hospitality experience.
• Hotel, full-service restaurant, or upscale dining experience.
• Hilton or Hilton Garden Inn brand experience.
• Knowledge of beer, wine, cocktails, and responsible alcohol service.
• Bilingual English/Spanish communication skills.

Responsibilities

• Welcome guests warmly and support them throughout their dining experience.
• Learn the menu and explain ingredients, preparation methods, and available options.
• Take food and beverage orders accurately and enter them promptly into the point-of-sale system.
• Recommend menu items based on guest preferences.
• Serve food, cocktails, beer, wine, and alcohol-free beverages according to established standards.
• Monitor tables and anticipate guest needs without rushing guests.
• Check orders for accuracy, quality, presentation, and proper temperature before serving.
• Follow procedures for allergies, dietary requests, and responsible alcohol service.
• Process cash, credit-card, room-charge, and other payment transactions accurately.
• Communicate orders and guest needs clearly with Culinary Curators, Bartenders, Hosts, and leaders.
• Keep tables, service stations, dining areas, and guest-facing spaces clean and organized.
• Complete opening, closing, and side-work responsibilities.
• Assist with room service, banquets, or other Food & Beverage needs when requested.
• Share helpful information about the hotel, Ybor City, and the surrounding Tampa area.
• Maintain composure and service quality during busy periods and while managing multiple tables.
• Thank guests and invite them to return.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED