Restaurant Server - AM

HRI Hospitality•Dana Point, CA

1d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Requirements

Previous serving experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.
Must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays.
Must have exceptional customer service skills.
Ability to satisfactory communicate in English with guests, management and co-workers to their understanding.
RBS Certification will be required prior to the start of employment.
Must complete CA Food handlers Card training provided upon hire.

Responsibilities

Efficiently and properly perform all service standards.
Attend to guest needs by answering questions regarding food & beverage and our facilities accurately and in a friendly manner.
Maintain full knowledge of menus, recipes, and other pertinent information regarding the hotel.
Identify food orders when ready and deliver items to tables in a timely manner.
Must be familiar with and adhere to all liquor liability laws.
Communicates with any guest needs to Director of Food + Beverage, Executive Chef and Food + Beverage Supervisor.
Completes side work during non-busy hours.
Always keep outlet areas clean and presentable.
Responsible for constant sanitation, organization, and proper food handling.
Prepare work areas for opening, mid-shift, or closing in accordance to company standards.
Reports to as scheduled, in uniform, and ready to be in position which includes uniform to be pressed and cleaned, name tag worn, and excellent hygiene.
Follow up with guest requests/complaints