AM/ PM Restaurant Server

SOUTHPARK HI LLC • Colonial Heights, VA

20h • Onsite

About The Position

Shamin Hotels is seeking a Restaurant Server who values teamwork, takes ownership, and is passionate about serving guests with warmth and hospitality. The role involves greeting guests, assisting with their needs, and ensuring a perfect stay. Shamin Hotels offers opportunities for growth and advancement within its portfolio of over 70 hotels, with a commitment to promoting from within. As a Restaurant Server, you will play a key role in providing excellent customer service and ensuring a positive dining experience for guests. You will be responsible for taking orders, serving food and beverages, and attending to guests' needs in a courteous and efficient manner.

Requirements

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences for guests.
• Communication Skills: Excellent communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
• Attention to Detail: Strong attention to detail and accuracy in order taking, serving, and handling transactions.
• Team Player: Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• Ability to stand and walk for extended periods.
• Ability to lift and carry trays of food and beverages.

Nice To Haves

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.

Responsibilities

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Have a thorough understanding of the menu offerings, including food and beverage options, specials, and promotions, and be able to provide recommendations to guests as needed.
• Order Taking: Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
• Serving: Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
• Upselling: Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
• Guest Interaction: Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
• Billing and Payment: Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.

Benefits

• Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels.
• Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive.
• Receive cash rewards for your referral!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees