Restaurant Server - Limelight Ketchum

Aspen Skiing Company•Ketchum, ID

3h•Onsite

About The Position

The Restaurant Server serves food and beverage items in a timely, friendly, and professional manner in a table-service restaurant and/or bar or lounge environment, following established standards and procedures. This position reports to the Restaurant Manager. The role includes providing guest service, taking and processing orders and payments, serving food and beverages, maintaining dining and service areas, and coordinating with restaurant and kitchen staff. The position is year-round and may be classified as full-time or part-time. The stated pay rate is up to $11.00 per hour plus tips.

Requirements

Strong knowledge of food and beverage menus, ingredients, and preparation methods.
Excellent customer service skills and a friendly, professional demeanor.
Ability to take accurate orders and communicate them effectively to the kitchen.
Strong multitasking skills to manage multiple tables and guest requests efficiently.
Knowledge of proper food handling, sanitation, and safety regulations.
Ability to recommend menu items and upsell food and beverage options.
Proficiency using POS systems for order entry and payment processing.
Strong communication and active listening skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Problem-solving skills for handling guest concerns and special requests.
Basic math skills for processing payments and handling gratuities accurately.
Physical stamina to stand, walk, and carry trays for extended periods.
Ability to work collaboratively as part of a team.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Ability to communicate and follow oral or written directions in English.
Ability to reach, crouch, kneel, stand, walk, or be on one's feet for extended periods.
Ability to work in wet, hot, and humid conditions and walk on slippery or uneven surfaces.
Ability to occasionally lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

High school diploma or GED preferred.
One year of prior guest service experience preferred.
TIPS Certification preferred.
Proficiency in computer programs such as Microsoft Office or POS systems preferred.

Responsibilities

Serve guests in a timely and professional manner.
Set tables, stock condiments, and ensure menus are clean and up to date.
Stack and polish glassware and silverware.
Use sales techniques to suggest additional items and enhance the guest experience.
Serve alcoholic, non-alcoholic, and hot beverages.
Operate the POS system and handle cash and credit transactions.
Expedite food from the kitchen to guests while keeping serving equipment clean.
Communicate positively with service and kitchen staff and inform the manager of guest comments and complaints.
Participate in daily restaurant cleaning, which may include checking bathrooms, mopping, sweeping, and vacuuming.
Perform other duties as assigned.