Restaurant Server - HALL Arts Hotel

Coury Hospitality•Dallas, TX

About The Position

The Coury Hospitality Server provides an exceptional, personalized dining experience through elevated, refined, attentive, and knowledgeable service. The role requires professionalism, refined service skills, strong product knowledge, and an understanding of fine cuisine, wine, and service standards to ensure guest interactions exceed expectations. The Server guides guests through a high-end dining experience, makes informed food and beverage recommendations, performs fine dining service techniques, and coordinates with kitchen and bar teams to deliver seamless service. The role also involves maintaining guest areas, responding to guest needs and concerns, following restaurant policies and safety regulations, and supporting a culture of excellence. Additional tasks or revised responsibilities may be assigned based on management direction and business needs.

Requirements

Must obtain and maintain required state or local alcohol-service permits or certifications, such as TABC, ServSafe Alcohol, or equivalent.
Must obtain and maintain required state or local food-service certifications, such as a Food Handlers Card, ServSafe certification, or equivalent.
Strong communication and interpersonal skills.
High attention to detail and ability to multitask in a fast-paced environment.
Passion for hospitality, food, and beverage.
Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols.
Ability to remain calm, poised, and professional under pressure.
Flexible schedule, including evenings, weekends, and holidays.
Maintain a polished appearance and follow uniform and grooming standards.
Ability to stand and walk for extended periods.
Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 pounds.
Manual dexterity for precise service techniques.
Wear required personal protective equipment as required by job responsibilities.

Nice To Haves

Prior experience in fine dining or upscale hospitality is preferred.

Responsibilities

Greet guests professionally and guide them through the dining experience from arrival to departure.
Know menu ingredients, preparation methods, allergens, and seasonal changes.
Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options.
Open, present, and pour wine according to fine dining standards.
Follow responsible alcohol service guidelines.
Perform fine dining service techniques, including tableside service, coursed meals, wine service, and proper plate presentation.
Take and deliver orders accurately according to timing and coursing standards.
Collaborate with kitchen and bar teams to support seamless service.
Maintain tables through clearing, resetting, and crumb service.
Anticipate guest needs and provide attentive, unobtrusive service.
Address guest concerns and special requests with discretion, empathy, and urgency.
Follow restaurant policies, service standards, and safety regulations.
Support team members and contribute to a culture of excellence.
Maintain cleanliness, organization, and sanitation in service areas.
Adhere to uniform, grooming, and personal protective equipment requirements.