Restaurant Server - HALL Arts Hotel
About The Position
The Restaurant Server at HALL Arts Hotel provides an exceptional, personalized dining experience through elevated, refined, attentive, and knowledgeable service. The role calls for professionalism, refined service skills, strong product knowledge, and an understanding of fine cuisine, wine, and service standards to ensure guest interactions exceed expectations. Servers guide guests through a high-end dining experience, make informed food and beverage recommendations, execute fine dining service techniques, and coordinate with kitchen and bar teams. They also maintain polished service areas, respond to guest needs and concerns, and uphold restaurant policies, service standards, and safety regulations. Additional tasks may be assigned or revised by management based on business volume and operational needs.
Requirements
- Must obtain and maintain required state or local alcohol service permits or certifications, such as TABC, ServSafe Alcohol, or equivalent.
- Must obtain and maintain required state or local food service certifications, such as a Food Handlers Card, ServSafe certification, or equivalent.
- Strong communication and interpersonal skills.
- High attention to detail and ability to multitask in a fast-paced environment.
- Passion for hospitality, food, and beverage.
- Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols.
- Ability to remain calm, poised, and professional under pressure.
- Flexible schedule, including evenings, weekends, and holidays.
- Maintain a polished appearance and adhere to uniform and grooming standards.
- Ability to stand and walk for extended periods.
- Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 lbs.
- Manual dexterity for precise service techniques.
- Must wear required personal protective equipment according to job responsibilities.
Nice To Haves
- Prior experience in fine dining or upscale hospitality is preferred.
Responsibilities
- Greet guests warmly and professionally and guide them through the dining experience from arrival to departure.
- Know menu ingredients, preparation methods, allergens, and seasonal changes.
- Recommend food and beverage pairings, including wine, cocktails, and non-alcoholic options.
- Open, present, and pour wine according to fine dining standards.
- Follow responsible alcohol service guidelines.
- Execute fine dining techniques, including tableside service, coursed meals, wine service, and proper plate presentation.
- Accurately take and deliver orders in accordance with timing and coursing standards.
- Coordinate with kitchen and bar teams to ensure seamless service flow.
- Maintain tables through clearing, resetting, and crumb service.
- Anticipate guest needs and provide attentive, unobtrusive service.
- Handle guest concerns and special requests with discretion, empathy, and urgency.
- Follow restaurant policies, service standards, and safety regulations.
- Support team members and contribute to a culture of excellence.
- Maintain cleanliness, organization, and sanitation standards in all service areas.
- Wear required personal protective equipment and follow uniform and grooming standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
