Restaurant Server
About The Position
The Restaurant Server provides friendly, responsive service to create an exceptional dining experience and encourage guests to return. The position is responsible for guests and reports to the restaurant manager. The server must communicate in the predominant language(s) of guests, understand basic dining-room and service procedures, perform basic math, handle money, and operate a point-of-sale system. The role requires standing for extended periods, up to five hours, and safely lifting and maneuvering trays frequently weighing 20 to 25 pounds. Most positions require weekend and holiday availability.
Requirements
- Ability to communicate in and understand the predominant language(s) of guests.
- Basic knowledge of dining-room and service procedures and functions.
- Basic math skills and ability to handle money and operate a point-of-sale system.
- Ability to stand for long periods, up to five hours.
- Ability to safely lift and easily maneuver trays frequently weighing 20 to 25 pounds.
- Weekend and holiday availability is required for most positions.
Responsibilities
- Welcome and greet guests, help them feel comfortable, and let them know you will personally take care of them.
- Inform guests of specials and menu changes, make recommendations, and answer questions about food, beverages, restaurant functions, and services.
- Take food and beverage orders and enter them into the point-of-sale system for transmission to the kitchen and bar.
- Deliver food and beverages to guests in a timely manner.
- Perform assigned side work at the start and end of each shift and maintain clean service areas.
- Monitor guests’ dining experiences, ensure they are satisfied with food and service, and respond promptly and courteously to requests.
- Prepare and present guest checks, accept payment, process credit card charges, or make change as applicable.
- Assist fellow servers and buspersons with clearing and resetting tables as needed.
- Thank guests for visiting and invite them to return.
- Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
Benefits
- Paid time off
- 401(k) investment
- Referral bonus
- Associate development plan opportunities
- Internal promotion opportunities
- Medical, dental, and vision benefits
- Voluntary benefits
- FSA and HSA account options available to full-time associates
- Restaurant discounts and perks program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
