Restaurant Server

New Castle Hotel • Lake Placid, NY

2d

About The Position

The Restaurant Server is central to the guest experience, providing a welcoming atmosphere and attentive hospitality in a fast-paced restaurant, lounge, or cafe. The position includes preparing the outlet for opening, maintaining its appearance during service, and completing closing and sidework cleaning duties. Servers host as well as serve by engaging with guests, making suggestions, answering questions, and helping guests enjoy their visit. They must understand the food and beverages they serve, deliver prompt and excellent service, handle payments accurately, and follow safety and security procedures. The position is full-time, offers benefits, pays $17.00 per hour plus tips, and calls for evening availability for approximately 30 hours per week or more.

Requirements

• At least one year of progressive food and beverage experience.
• Fluency in English.
• Ability to work in stressful, high-pressure situations and multitask regularly.
• Ability to work long hours as needed.
• Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently or constantly to move objects.
• Ability to bend, stretch, twist, and reach with the body and arms.
• Ability to work under variable temperatures and noise levels.
• Near vision sufficient to see details at close range.
• Ability to stand and walk for long periods without sitting or leaning.

Nice To Haves

• High school education or equivalent.
• ServSafe certification or TIPS certification.
• Experience bartending and preparing small-plate or bistro-style food.

Responsibilities

• Arrive on time and set up the restaurant, lounge, or cafe for opening.
• Keep the service area clean and attractive throughout the meal period.
• Complete closing cleaning and sidework duties, including cleaning floors, tables, and the buffet.
• Welcome and host guests while providing table service.
• Pour water, upsell food and beverages, make helpful suggestions, answer questions, and offer friendly, personalized service.
• Understand the food and beverages being served and provide prompt, excellent service.
• Handle cash and credit transactions accurately and promptly.
• Follow established hotel safety and security policies and procedures.
• Anticipate problems and contact management as needed.

Benefits

• Benefits are offered.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED