Restaurant Server/Bartender

Spokane Club Inc • Spokane, WA

11d

About The Position

The Restaurant Server/Bartender serves members, their guests, hotel guests, and banquet-event guests at the 1910 Restaurant, a private members-only restaurant. Servers may also prepare and pour bar drinks. The role’s main goal is to provide an excellent experience through attentive personal service, courtesy, respect, and proper etiquette.

Shifts are mainly at night and on weekends, with weekend breakfast and possibly weekday lunch options. Hours may vary depending on availability and events. Additional duties may include room service or catering when requested by a manager.

Requirements

• Must be at least 21 years old.
• Must hold a valid Washington State Food & Beverage Permit and Class 12 MAST Permit.
• English language and professional communication skills.
• Ability to read and comprehend simple instructions and effectively present information in one-on-one and small-group situations.
• Basic math skills and problem-solving abilities.
• Must maintain professional appearance and manner, courtesy and respect toward guests and associates, and standards for work procedures, dress, grooming, punctuality, and attendance.

Nice To Haves

• At least 1 year of restaurant and bar experience is preferred.
• Experience serving and preparing bar drinks.

Responsibilities

• Greet members as they are seated in the dining room.
• Present menus, answer questions, make food and service suggestions, and demonstrate working knowledge of menu selections and specials.
• Prepare the dining room for service, including setting tables and making coffee.
• Accurately take orders and efficiently operate the point-of-sale system.
• Serve members according to proper serving guidelines.
• Observe diners to respond to requests and determine when meals are complete.
• Clean, stock, and maintain the workstation throughout the shift.
• Communicate guest needs to bus staff in a timely manner.
• Garnish and decorate dishes according to the Chef’s guidelines.
• Restock service ware for the meal shift.
• Notify the Restaurant Manager of food- or service-related concerns and work with them to resolve issues.
• Total bills and accept payment.
• Ensure guest satisfaction with the dining experience.
• Reconcile tickets with the end-of-shift summary.
• Follow safety and sanitation policies.
• Communicate and cooperate effectively with kitchen staff.
• Perform additional duties, including room service or catering, when requested by a manager.
• Prepare and pour drinks from the bar as needed.
• Maintain professional conduct and appearance, cooperate with coworkers, adapt to changes, learn or improve skills, and address routine problems or seek assistance when needed.

Benefits

• Hourly wage plus 18% automatic gratuity, with possible additional gratuity.
• Free parking in the employee-designated lot.
• 25% discount on most Club offerings, including food, hotel stays, personal training, swim lessons, and childcare.
• Bonus holiday pay for six holidays per year.
• Discounted bus passes.
• Accrued sick leave per state policy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed