The Handlebar Restaurant Server Assistant

Four Seasons Hotels and Resorts•Four Seasons Jackson Hole, IL
•Onsite

About The Position

The Restaurant Server Assistant supports restaurant service at Four Seasons Resort and Residences Jackson Hole. The role includes welcoming guests, providing water and introductory service, assisting servers, answering menu questions when a server is unavailable, and delivering food with eloquent descriptions in a synchronized manner. The assistant maintains dining areas and supplies, communicates service information to colleagues and supervisors, and uses the resort computer system to process sales and checks. The successful candidate is expected to meet Four Seasons standards, learn the Sequence of Service, and anticipate the needs of guests and coworkers.

Requirements

  • Excellent personal presentation and interpersonal skills.
  • Fluent English.
  • Ability to push, pull, or lift up to 50 lbs.
  • Legal work authorization in the United States.

Nice To Haves

  • Confident, outgoing personality and a can-do approach to requests.
  • Experience in a fast-paced, high-end restaurant.
  • Flexible schedule and ability to work all shifts, weekends, and holidays.

Responsibilities

  • Greet guests and provide water and introductory service.
  • Assist Restaurant Servers with all aspects of service.
  • Answer questions about the menu, specials, and other offerings when a server is immediately unavailable.
  • Clear, clean, and set up tables, chairs, linens, glassware, and silverware.
  • Communicate clearly with servers, restaurant employees, and supervisors or management about regular service, special requests, service issues, and other important information.
  • Move tables and chairs throughout the restaurant as needed.
  • Perform the position to Four Seasons standards and learn the Sequence of Service.
  • Deliver food and provide eloquent food descriptions in a synchronized manner.
  • Use the resort computer system to ring up sales, print checks, close checks, and complete closing readings.
  • Anticipate the needs of guests and coworkers.
  • Stock restaurant items and clean as needed.

Benefits

  • Discounted housing available.
  • Retail, spa, and food and beverage discounts.
  • Free employee cafeteria meals.
  • Free uniform dry cleaning.
  • Discounted or transferable ski passes.
  • Free ski storage.
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