Restaurant Server-The Ricardo Marriott

Coury Hospitality•Westlake, TX

About The Position

The Ricardo Marriott Hotel is hiring a Restaurant Server to provide attentive, friendly, and personalized service as part of the overall hotel experience. The role involves welcoming guests, learning and explaining menu items, taking and entering orders, making recommendations, serving food and beverages, anticipating guest needs, and ensuring orders meet standards for accuracy, quality, presentation, and temperature. The Server handles guest payments, follows food-safety, sanitation, allergy, dietary-request, and responsible-alcohol-service procedures, and communicates with Culinary Curators, Bartenders, Hosts, and leaders. Responsibilities also include maintaining clean and organized dining and service areas, completing opening, closing, and side work, sharing information about the hotel and surrounding area, and assisting with banquet, room-service, or other Food & Beverage needs when requested. The position requires dependable teamwork, professionalism during busy service, and the ability to work flexible hours based on business needs.

Requirements

Strong verbal communication and guest-service skills.
Ability to learn menus, ingredients, preparation standards, and point-of-sale systems.
Ability to accurately process cash, credit-card, room-charge, and other payment transactions.
Basic knowledge of food safety, sanitation, and proper food-handling procedures.
Ability to understand and follow allergy and dietary-request procedures.
Food-handler and alcohol-service certifications are required or must be obtained within the timeframe established by the hotel and applicable law.
Strong organizational, multitasking, and time-management skills.
Ability to work independently and collaboratively as part of a restaurant team.
Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, lift, carry, push, and pull repeatedly.
Ability to lift or move up to 30 pounds as needed.
Ability to safely carry food, beverages, trays, supplies, and service items.
Ability to perform repetitive service tasks accurately and efficiently.
Ability to communicate effectively with guests and Curators during active service.
Ability to work in a fast-paced environment while maintaining professionalism, cleanliness, and attention to detail.

Nice To Haves

High school diploma or equivalent.
Previous restaurant, food-service, customer-service, or hospitality experience.
Hotel, full-service restaurant, or upscale dining experience.
Marriott brand experience.
Knowledge of beer, wine, cocktails, and responsible alcohol service.
Bilingual English/Spanish communication skills.

Responsibilities

Welcome guests and help them feel comfortable throughout their dining experience.
Learn the menu and explain ingredients, preparation methods, and available options.
Take food and beverage orders accurately and enter them promptly into the point-of-sale system.
Make recommendations based on guest preferences.
Serve food, cocktails, beer, wine, and alcohol-free beverages according to established standards.
Monitor tables and anticipate guest needs without making guests feel rushed.
Check orders for accuracy, quality, presentation, and proper temperature before serving.
Follow procedures for allergies, dietary requests, and responsible alcohol service.
Process cash, credit-card, room-charge, and other payment transactions accurately.
Communicate with Culinary Curators, Bartenders, Hosts, and leaders about orders and guest needs.
Keep tables, service stations, dining areas, and guest-facing spaces clean and organized.
Complete opening, closing, and side-work responsibilities.
Assist with banquet, room-service, or other Food & Beverage needs when requested.
Share helpful information about the hotel, restaurant, and surrounding area.
Maintain composure and professionalism during high-volume service.
Thank guests and invite them to return.