Public Area Attendant-The Ricardo Marriott

Coury Hospitality•Westlake, TX

About The Position

The Ricardo Marriott Hotel is hiring a Public Area Attendant to maintain clean, safe, polished, and welcoming guest-facing spaces. The role supports a positive first impression by caring for areas such as the lobby, hallways, elevators, restrooms, meeting spaces, entrances, restaurants, and other public or back-of-house spaces. The attendant works independently and collaboratively with Housekeeping and other hotel teams, responds to guest requests courteously, and adjusts priorities as hotel needs change. The position involves routine cleaning and upkeep, monitoring high-traffic areas, replenishing restroom supplies, organizing housekeeping storage areas, and communicating maintenance concerns, safety hazards, damages, spills, and lost-and-found items. The attendant must follow procedures for cleaning products, equipment, biohazards, and guest safety, while maintaining professionalism and attention to detail in a fast-paced, guest-facing environment.

Requirements

Strong attention to detail and commitment to cleanliness.
Ability to follow assignments, safety instructions, and hotel procedures.
Ability to organize work and manage time effectively.
Ability to work independently and collaboratively as part of a team.
Ability to communicate professionally with guests, Curators, and leaders.
Ability to use cleaning products, supplies, and equipment safely.
Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, crouch, climb, and move repeatedly while cleaning.
Ability to lift, carry, push, and pull supplies, trash, cleaning equipment, furniture, and other items; lift or move up to 40 pounds frequently.
Ability to push and pull housekeeping carts, vacuums, floor-care equipment, and waste containers.
Ability to climb and use ladders or step stools safely when required.
Ability to work around dust, cleaning products, varying temperatures, noise, and repetitive physical activity.
Ability to maintain professionalism and attention to detail in a fast-paced, guest-facing hotel environment.

Nice To Haves

High school diploma or equivalent preferred.
Previous housekeeping, janitorial, professional cleaning, or hospitality experience preferred, but not required.
Hotel, resort, restaurant, or high-traffic facility experience is a plus.
Marriott brand experience preferred.
Knowledge of public-area cleaning standards and safe cleaning procedures preferred.
Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

Keep the lobby, hallways, elevators, restrooms, meeting spaces, entrances, and other public areas clean and welcoming.
Dust, vacuum, mop, polish, sanitize, and maintain guest-facing surfaces.
Clean and restock public restrooms throughout the shift.
Monitor high-traffic areas and respond promptly when attention is needed.
Empty trash and recycling containers and maintain clean waste-disposal areas.
Clean windows, mirrors, doors, fixtures, furniture, and decorative surfaces.
Keep Housekeeping closets, storage spaces, and supplies organized.
Respond courteously to guest requests and help guests locate hotel amenities.
Promptly communicate spills, maintenance concerns, damages, safety hazards, and lost-and-found items.
Follow procedures for cleaning chemicals, equipment, biohazards, and guest safety.
Assist with cleaning meeting rooms, restaurants, banquet areas, or event spaces when needed.
Support Room Attendants, Housepersons, and other Curators as hotel priorities change.
Maintain polished surroundings that help guests feel welcomed and cared for.