Public Area Attendant-The Ricardo Marriott

Coury Hospitality•Westlake, TX

About The Position

The Ricardo Marriott Hotel is hiring a Public Area Attendant to help create clean, safe, comfortable, and welcoming public spaces throughout the hotel. The role supports guests’ first impressions by maintaining polished lobbies, hallways, elevators, restrooms, meeting spaces, entrances, and other guest-facing and back-of-house areas. The attendant works independently and as part of the Housekeeping team, coordinating with other hotel departments and adapting to changing priorities and business needs. The position involves routine and responsive cleaning, restroom servicing, monitoring high-traffic areas, organizing supplies, assisting guests, and promptly reporting maintenance concerns, safety hazards, damage, spills, and lost-and-found items. It requires attention to detail, a service-first attitude, safe use of cleaning products and equipment, and the ability to perform repetitive physical work in a fast-paced hotel environment. The attendant may also assist with cleaning meeting rooms, restaurants, banquet spaces, or event areas when needed.

Requirements

Strong attention to detail and commitment to cleanliness.
Ability to follow assignments, safety instructions, and hotel procedures.
Ability to organize work and manage time effectively.
Ability to work independently and collaboratively as part of a team.
Ability to communicate professionally with guests, Curators, and leaders.
Ability to safely use cleaning products, supplies, and equipment.
Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, crouch, climb, and move repeatedly while cleaning.
Ability to lift, carry, push, and pull supplies, trash, cleaning equipment, furniture, and other items; lift or move up to 40 pounds frequently.
Ability to push and pull housekeeping carts, vacuums, floor-care equipment, and waste containers.
Ability to climb and use ladders or step stools safely when required.
Ability to work around dust, cleaning products, varying temperatures, noise, and repetitive physical activity.
Ability to maintain professionalism and attention to detail in a fast-paced, guest-facing hotel environment.

Nice To Haves

High school diploma or equivalent preferred.
Previous housekeeping, janitorial, professional cleaning, or hospitality experience preferred, but not required.
Hotel, resort, restaurant, or high-traffic facility experience is a plus.
Marriott brand experience preferred.
Knowledge of public-area cleaning standards and safe cleaning procedures preferred.
Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

Clean and maintain lobbies, hallways, elevators, restrooms, meeting spaces, entrances, and other public areas.
Dust, vacuum, mop, polish, sanitize, and maintain guest-facing surfaces.
Clean and restock public restrooms throughout the shift.
Monitor high-traffic areas and respond promptly when cleaning or attention is needed.
Empty trash and recycling containers and maintain clean waste-disposal areas.
Clean windows, mirrors, doors, fixtures, furniture, and decorative surfaces.
Keep Housekeeping closets, storage spaces, and supplies organized.
Respond courteously to guest requests and help guests locate hotel amenities.
Promptly communicate spills, maintenance concerns, damage, safety hazards, and lost-and-found items.
Follow procedures for cleaning chemicals, equipment, biohazards, and guest safety.
Assist with meeting-room, restaurant, banquet, or event-area cleaning when needed.
Support Room Attendants, Housepersons, and other Curators as hotel priorities change.
Maintain polished surroundings that help guests feel welcomed and cared for.