Restaurant Runner at The Hive

AccorHotel•Bentonville, AR

About The Position

The Restaurant Runner at The Hive is responsible for delivering food from the kitchen to restaurant patrons in a timely and accurate manner. The runner should understand how each dish is intended to look and have strong knowledge of menu descriptions for the bar and dining room. The role also supports servers, bussers, and kitchen staff with service preparation, clearing, side work, and communication about table status and food delivery. The runner is expected to maintain a clean and orderly service area, follow sanitation guidelines, and interact positively with coworkers and guests. The position reports to the Restaurant Manager.

Requirements

Able to work flexible hours, including nights and weekends.
Responsible, dependable, and punctual.
Strong communication skills; able to speak, read, and understand English.
Clean and professional appearance.
Enthusiasm for 21c.
Must pass a background check.
Able to comfortably carry a full service tray.
Able to stand and walk for long periods.
Able to lift at least 50 pounds.

Responsibilities

Understand the runner’s role within the steps of service.
Report to work on time and ready for the scheduled shift.
Deliver food from the kitchen to dining room tables in a timely, accurate manner.
Assist servers with preparation of tables, the service station, and the coffee station.
Assist servers and bussers with table clearing and side work.
Communicate between the kitchen and servers regarding table status and food delivery.
Assist the supervisor and complete tasks as assigned.
Assist the chef when possible and complete tasks as assigned.
Polish silverware.
Complete side work as outlined in the manual.
Maintain a positive, friendly attitude with coworkers and guests.
Maintain a clean, orderly appearance of the restaurant service area.
Follow proper sanitation guidelines.
Know menu descriptions for the bar and dining room.
Perform other duties as assigned by a supervisor or manager.