Restaurant Operations Manager

Cooper Connect•Clemson, SC

About The Position

Chick-fil-A Clemson / Seneca is seeking a hands-on restaurant operations leader for a role focused on operational excellence, team development, and strong restaurant results. The position offers a pathway to becoming a Managing Partner and involves taking ownership of restaurant operations while working alongside Owner/Operator Herb Tyler, who has 26 years of Chick-fil-A experience and a strong focus on developing leaders. The manager will help build a culture of genuine care, develop future leaders, and strengthen restaurant systems, training processes, and operational standards. The role spans Front of House and Back of House operations and includes managing a team of more than 100 employees. The restaurant emphasizes Craveable Food, Fast; Genuine Care; and Memorable Moments.

Requirements

At least 2 years of leadership experience and a proven ability to lead and develop teams.
Open availability, including Saturdays and Clemson football game days.
Strong communication skills, including the ability to engage, inspire, coach, and hold others accountable.
A proven track record of developing others and building high-performing teams.
A detail-oriented, numbers-driven approach to problem-solving, with initiative, adaptability, and a strong sense of ownership.
Highly coachable and self-motivated, with strong character, integrity, and a genuine passion for serving others.
Willingness to learn and lead both Front of House and Back of House operations.
Must reside in or be willing to relocate to the Clemson / Seneca area.

Nice To Haves

Previous restaurant, hospitality, or other hands-on operational leadership experience.
Chick-fil-A experience.

Responsibilities

Deliver operational excellence and coordinate with other leaders to achieve results across all areas of the restaurant.
Build high-performing teams and identify and coach leaders for Front of House and Back of House operations.
Manage a team of 100 or more, create an inspiring vision, and coach employees while holding them accountable to high standards.
Analyze key metrics, improve productivity, control costs, and identify opportunities for growth.
Maintain a work environment that prioritizes food safety, team safety, and exceptional guest experiences.
Strengthen restaurant systems, training processes, and operational standards to create consistency and sustainable results.
Improve overall restaurant results and collaborate with department leaders by attending weekly meetings and setting shared high-level goals.
Take ownership of restaurant operations while supporting a culture centered on Craveable Food, Fast; Genuine Care; and Memorable Moments.