About The Position

Chili's Managers lead restaurant operations and create a welcoming, high-energy experience for Guests and Team Members. They build connections, foster teamwork, and balance strong business results with a fun and supportive workplace. Managers guide the team through shifts, uphold operational and quality standards, meet financial responsibilities, and support Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role-model and hold Team Members accountable to operational and quality standards.
  • Identify the root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline and quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and build relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
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