Restaurant Manager - Chili's

Maggiano's•Pooler, GA

About The Position

Chili’s Restaurant Managers lead restaurant teams and deliver a strong Guest experience while achieving business results. The role combines hospitality, team development, operational leadership, and financial responsibility. Managers foster teamwork and open communication, uphold operational and quality standards, and contribute to Chili’s culture of fun and service. Managers use Chili’s operating systems to control costs, follow procedures such as the Manager Timeline, and perform quality Line Checks. They hire, train, retain, and develop Team Members, encourage Guest engagement, and build relationships within the community. They also understand and practice safe food handling procedures and communicate and embody Chili’s Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Preference for working in a fast-paced environment.
  • Strong multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues while practicing self-reflection and personal accountability, vulnerability, and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to effectively control costs.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement within the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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