Restaurant Manager - Chili's

Chili's•Peoria, AZ

About The Position

Chili's Restaurant Managers lead teams to provide an excellent Guest experience and achieve business results. They connect with Team Members and Guests, guide teams through high-energy shifts, uphold operational and quality standards, and help ensure the restaurant meets its financial responsibilities. The role emphasizes teamwork, hospitality, accountability, open communication, and embodying Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Chili's describes itself as a casual dining restaurant founded in Dallas, Texas, in 1975, with a legacy of service, hospitality, and giving back. The company is committed to delivering the best experience to every Guest, every day.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Ensure a great Guest experience.
Role model and hold Team Members accountable to operational and quality standards.
Identify root causes of issues while being self-reflective and holding yourself accountable first; demonstrate vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili's systems to effectively control costs.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members to take on larger roles.
Drive Guest engagement within the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.