Resturant Manager

Dave & Buster's • Livonia, MI

13d • $58,629 - $68,976

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. The role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. The position typically involves working an average of 50 hours per week, walking five miles per shift, and handling high-volume days.

Requirements

• At least 21 years of age.
• At least 2 years of restaurant or hospitality experience.
• Proficiency in managing cost of goods sold and labor.
• Ability to lead a team in creating a memorable guest experience.
• Demonstrated leadership capabilities.
• Ability to work weekends, nights, and holidays.
• Comfort working in a fast-paced, noisy environment with distracting conditions.
• Ability to handle high-volume days, walk five miles per shift, and work an average of 50 hours per week.

Responsibilities

• Develop and lead hourly team members to exceed guests’ expectations.
• Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interact with guest-service-focused team members in recruiting, hiring, coaching, training, and ongoing professional development.
• Live the company’s core values and lead others to do so while collaborating with the management team to achieve high-quality, timely results.
• Manage cost of goods sold and labor.
• Oversee all aspects of the business and help create memorable guest experiences.

Benefits

• Competitive salary.
• Quarterly bonus program.
• Health, dental, and vision insurance.
• Long- and short-term disability coverage.
• Employee Assistance Program.
• Buster’s Legacy Fund, which supports team members during difficult times.
• 401(k) matching plan.
• Free food.
• Free gameplay.
• Multiple managers per shift.
• Career growth opportunities across Dave & Buster’s and Main Event Entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed