Resturant Manager

Dave & Buster's•Niles, OH

3d•$52,181 - $61,389

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. The manager leads team members, supports a positive guest experience, and works collaboratively with the management team to achieve high-quality, timely results. The role involves working an average of 50 hours per week and being able to handle busy 100K days while walking five miles per shift.

Requirements

At least 21 years of age.
At least 2 years of restaurant or hospitality experience.
Proficiency in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Ability to handle busy 100K days while walking five miles per shift and working an average of 50-hour workweeks.
Ability to communicate with team members and guests in an inspiring way.

Responsibilities

Develop and lead hourly team members to exceed guests’ expectations.
Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
Interact with guest-service-focused team members in recruiting, hiring, coaching, training, and ongoing professional development.
Live the company’s core values and lead others to do so.
Collaborate with the management team to achieve high-quality and timely results.
Oversee all aspects of the business, from minor details to the big picture.
Manage cost of goods sold and labor.