About The Position

Chili's Restaurant Managers lead teams in a hospitality-focused, high-energy restaurant environment. They connect with Team Members and Guests, create a collaborative atmosphere, and balance guest satisfaction with strong business results and financial responsibility. Managers help uphold Chili's culture and standards while developing Team Members and building connections with the surrounding community.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and enforce operational and quality standards for Team Members.
  • Identify the root causes of issues, practice self-reflection, and take accountability.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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