About The Position

Chili’s Managers lead teams in a high-energy restaurant environment, creating a welcoming experience for Guests and Team Members. They support teamwork, connect with people, and balance strong business results with a fun workplace culture. Managers guide shifts, uphold operational and quality standards, meet financial responsibilities, and help deliver an excellent Guest experience. The role also involves developing Team Members, engaging with the surrounding community, and embodying Chili’s culture and Cultural Beliefs.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, reflect on personal accountability, and demonstrate vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to effectively control costs.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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