Restaurant Manager

Raising Cane's•Knoxville, TN

15d•$21

About The Position

The Restaurant Manager supports the Restaurant Leader in the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet company standards across all restaurant zones during a shift, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The manager directs Crewmembers, provides customer service, enforces company policies and standards, uses required tools and logs to document shift execution and take corrective action, authorizes employee functions requiring manager approval, and ensures the restaurant is clean and its facility is in good working order. Other duties may be assigned. The position works in a fast-paced kitchen environment and involves interacting with customers. The physical work environment includes extended periods of walking, standing, lifting, and bending; work both indoors and outdoors in varied temperatures; working around food products, common allergens, industrial equipment, and commercial cleaning products; and using personal protective equipment as required.

Requirements

At least 1 year of restaurant or retail management experience.
Must be at least 18 years of age.
Must complete all required Raising Cane’s company training programs.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong written and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, execute plans, and solve problems.
Knowledge and skills in staffing, scheduling, people management, and cost management.
Proficient with Microsoft Office, including Excel, Word, and Outlook, and able to learn and adapt to new systems quickly.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure restaurant operations meet Raising Cane’s standards in all zones during a shift.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shift management in accordance with operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Direct Crewmembers during a shift.
Provide exemplary customer service.
Use the reward and recognition program for Crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.