Restaurant Manager

ClubCorp•Irving, TX

13d

About The Position

The Restaurant Manager oversees daily food and beverage service within the club’s restaurant operations, ensuring an exceptional member and guest experience and compliance with club service and safety standards. This junior management role provides meal-period oversight similar to the Restaurant Director and takes a hands-on role during low-volume periods, including direct service responsibilities when needed. The manager supervises and supports service staff, monitors reservations and room setups, completes shift opening and closing procedures, and ensures daily assignments are completed in sanitary, orderly work areas. The role also contributes to staff training, meetings, and service development; maintains knowledge of menus and beverage offerings; and communicates important information between shifts and team members.

Requirements

High school diploma or equivalent.
At least 2 years of experience in the food and beverage industry, a restaurant, or a private club setting.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective communication skills, including talking and hearing, and sufficient visual acuity.
Additional hours, including weekends and/or holidays, are required to meet position deadlines.

Nice To Haves

Food Handlers Certificate, Alcohol Safety certification, STAR Service Certification, STAR Trainer Certification, TABC Certification, or CPR Certification.
Completion of food and beverage online training modules, including service, host, bartender, server assistant, banquet server, beverage cart attendant, kitchen employee, F&B refresh, culinary safety, food safety, and alcohol safety training.
Strong experience handling highly confidential material, such as member and employee data.
Computer proficiency, including spreadsheet software, strong communication abilities, and demonstrated leadership skills.

Responsibilities

Maintain Invited service standards and provide exceptional food and beverage service to members and guests.
Ensure member and guest orders are accurately executed and delivered promptly.
Supervise service staff as directed to ensure consistent, high-quality service.
Monitor the reservation book for shift functions, special notes, and room setups.
Oversee room setups according to reservations and event specifications, and ensure spaces are clean and ready for service.
Complete opening and closing procedures for scheduled breakfast, lunch, or dinner shifts.
Ensure daily side work and assignments are completed in line with service FOCUS expectations and maintain orderly, sanitary work areas.
Assist with training and developing service staff and help implement training programs.
Participate in and, as directed, lead staff meetings, daily line-ups, weekly service training meetings, and special training sessions.
Maintain comprehensive knowledge of the a la carte menu, daily features, specials, and the club’s liquor, beer, and wine offerings.
Record necessary information and tasks in the log for the next shift.
Communicate updates, shift information, and special instructions to team members and supervisors.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Support and enforce company policies, maintain professionalism and ethical standards, and contribute to team and club goals.
Address challenges using available resources and collaborate with regional and corporate teams to support club operations.
Assist others and take on additional duties as assigned by management.