Restaurant Manager - Chili's Fingerlakes Crossing NY & Surrounding area

Chili's•Auburn, NY

About The Position

Chili’s Managers lead restaurant teams and help deliver a great experience to every Guest. The role involves leading high-energy shifts, connecting with Team Members and Guests, meeting operational and quality standards, and achieving business results while ensuring financial responsibilities are met. Managers foster teamwork, open communication, and a fun, hospitality-focused culture, and use Chili’s systems to control costs and support restaurant initiatives. Chili’s is a casual dining company founded in Dallas, Texas, in 1975. Its culture is rooted in service, hospitality, and giving back, with a commitment to delivering a great experience to every Guest, every day.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Ensure a great Guest experience.
Role model and hold Team Members accountable to operational and quality standards.
Identify root causes of issues, practice self-reflection, hold yourself accountable, and demonstrate vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behaviors by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results by using Chili’s systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members to take on larger roles.
Drive Guest engagement within the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.