Restaurant Manager

Raising Cane's • Knoxville, TN

15d • $21

About The Position

The Restaurant Manager supports the Restaurant Leader in the day-to-day operation of the restaurant and upholds Raising Cane’s standards and culture while managing shifts. The role ensures that restaurant operations meet company standards across all zones, serves as the manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The manager directs crewmembers, supports customer service, maintains restaurant cleanliness and facility condition, and uses required tools, forms, and logs to document shift execution and take corrective action when needed.

The position works in a fast-paced kitchen and involves interacting with customers. The environment includes indoor and outdoor work in varied temperatures, working around food products, common allergens, industrial equipment, and commercial cleaning products, with personal protective equipment required as applicable. Work requires extended physical exertion, including walking, standing, lifting, and bending. Managers must be able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.

The initial hiring pay range is based on location and experience, with a stated initial rate of $20.75 per hour. The posting also lists an hourly minimum of $15.00.

Requirements

• At least 1 year of restaurant or retail management experience.
• Must be at least 18 years old.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
• Must complete all required Raising Cane’s company training programs.
• Detail-oriented, organized, and able to manage multiple changing priorities.
• Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize problems, set goals, execute plans, and convert them into action to solve problems.
• Knowledge and skills in staffing, scheduling, people management, and cost management.
• Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Execute shift management in accordance with company operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Direct crewmembers during a shift.
• Provide exemplary customer service.
• Use the reward and recognition program for restaurant crewmembers.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent Care and Healthcare Flexible Spending Accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay, except in some states where pay is bi-weekly.
• Competitive pay and monthly bonus.
• Paid time off and sick time.
• Eight paid holidays a year.
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed