Restaurant Manager

North Italia•Leawood, KS

About The Position

North Italia is hiring a Restaurant Manager to lead restaurant shifts and help deliver great hospitality. Reporting to the General Manager, this role works with the team to create memorable dining experiences and maintain high standards for guest service, product quality, and restaurant cleanliness. The manager is responsible for daily shift decisions, scheduling, planning, service execution, and running the restaurant with an owner-like mindset. The role also involves collaborating with the kitchen team to assess preparation levels and food quality before each shift, coaching and developing team members, and fostering continuous learning and a calm, positive work environment. The position is based in a high-volume, full-service restaurant environment. Candidates must be able to work closing shifts, weekends, and holidays as needed, and work shifts of ten hours or more. The role requires extended periods of standing, sitting, squatting, or walking, as well as the ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Requirements

  • At least 2 years of full-service, high-volume restaurant management experience.
  • Demonstrated working understanding of business operations and financials.
  • Strong communication skills.
  • Dependable, reliable, and motivated.
  • Ability to work shifts of ten hours or more.
  • Ability to stand, sit, squat, or walk for extended periods.
  • Ability to work closing shifts, weekends, and holidays as needed.
  • Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Nice To Haves

  • Prior experience with POSitouch, Crunchtime, and Open Table.

Responsibilities

  • Manage shifts, including daily decision-making, scheduling, and planning.
  • Understand the flavors, aromas, and characteristics of food ingredients and wines to support a high standard of guest experience.
  • Handle on-the-fly requests with poise while maintaining a calm and positive work environment.
  • Foster continuous learning, open and honest feedback, and corrective action as needed.
  • Work the floor, anticipate service improvements, support the team, and create efficiencies in table turns.
  • Work with the kitchen team to evaluate preparation levels and food quality before each shift.
  • Run the restaurant with an owner-like sense of responsibility.
  • Coach, lead, and develop the restaurant team.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid group life insurance.
  • Short-term disability and long-term disability coverage.
  • Paid time off, including vacation and sick time.
  • Health Savings Account.
  • 401(k) plan with company match.
  • Tuition assistance.
  • Eligible for up to 50% next-day pay, with exclusions applying.
  • Employee Assistance Programs.
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