Restaurant Manager
About The Position
The Restaurant Manager oversees daily restaurant operations at Shake Shack, ensuring superior service and guest satisfaction. The role includes training, motivating, and coaching team members to deliver excellent hospitality; maintaining compliance with sanitation and safety regulations; and promoting the brand in the local community through word-of-mouth and restaurant events. The position calls for restaurant management experience in a high-volume, fast-paced setting and knowledge of restaurant operations, personnel management, food planning and preparation, purchasing, sanitation and health codes, security, and business finances.
Requirements
- 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
- Aptitude for leading, coaching, and driving excellence at every level.
- Understanding of the financial aspects of business operations.
- Willingness to work flexible hours.
Nice To Haves
- Food handler certification.
Responsibilities
- Manage daily restaurant operations to ensure superior service and guest satisfaction.
- Train team members on all aspects of Shack operations.
- Motivate and manage team members to provide the highest level of hospitality.
- Lead through coaching and a focus on achieving excellence.
- Develop and implement a plan to promote the brand in the local community through word-of-mouth and restaurant events.
- Ensure compliance with sanitation and safety regulations.
Benefits
- Weekly pay
- Performance bonuses
- Shake Shack meal discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
- Medical, dental, and vision insurance
- Employer-paid life and disability insurance
- 401(k) plan with company match
- Paid time off
- Paid parental leave
- Access to the Employee Assistance Program on Day 1
- Pre-tax commuter and parking benefits
- Flexible spending and dependent care accounts
- Development and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
