Restaurant Manager

Shake Shack•Franklin, TN

14d

About The Position

The Restaurant Manager oversees daily restaurant operations at Shake Shack to ensure superior service and guest satisfaction. The role trains, motivates, and coaches team members while promoting operational excellence and hospitality. It also develops local community engagement plans and ensures compliance with sanitation and safety regulations.

Requirements

2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of the financial aspects of business operations.
Willingness to work flexible hours.

Nice To Haves

Food handler certification.

Responsibilities

Manage daily restaurant operations to ensure superior service and guest satisfaction.
Train team members on all aspects of Shack operations.
Motivate and manage team members to provide the highest level of hospitality.
Lead through coaching and a focus on achieving excellence.
Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
Ensure compliance with sanitation and safety regulations.

Benefits

Weekly pay
Performance bonuses
Shake Shack meal discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
Medical insurance
Dental insurance
Vision insurance
Employer-paid life insurance
Employer-paid disability insurance
401(k) plan with company match
Paid time off
Paid parental leave
Employee Assistance Program access starting on Day 1
Pre-tax commuter and parking benefits
Flexible spending and dependent care accounts
Development and growth opportunities