Restaurant Manager - Lancaster, CA - Chili's

Maggiano's•Lancaster, CA

About The Position

Chili's Restaurant Managers lead restaurant teams and deliver a strong experience for Guests and Team Members. They guide high-energy shifts, uphold operational and quality standards, meet financial responsibilities, and use Chili's systems to control costs. Managers hire, train, retain, and develop Team Members, foster open communication, and promote Chili's culture and initiatives. The role also involves engaging with Guests and the local community and practicing safe food handling.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Ensure a great Guest experience.
Model and enforce operational and quality standards for Team Members.
Identify root causes of issues, demonstrate self-reflection, and take accountability with vulnerability and transparency.
Foster open communication between Team Members and Management.
Influence Team Member behavior by championing change and restaurant initiatives.
Lead with heart and mind.
Drive business results and control costs using Chili's systems.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.