Restaurant Manager - In Room Dining (Overnight Shift)

Wynn Resorts • Las Vegas, NV

1d

About The Position

The In-Room Dining Manager at Wynn Las Vegas is responsible for cultivating an exceptional dining experience that reflects the organization’s standards for luxury hospitality, personalized service, and operational excellence. The manager leads the In-Room Dining team, oversees daily operations and the guest experience, and works with Food & Beverage leadership, culinary teams, and hotel operations to coordinate seamless service. The role also manages departmental financial performance and staffing plans, identifies service and revenue improvements, and ensures compliance with company policies and applicable health, safety, sanitation, alcohol-service, and regulatory requirements.

Requirements

• At least five years of progressive hospitality experience in distinguished, high-volume, upscale, or luxury food and beverage operations with annual revenues exceeding $7 million.
• At least two years of supervisory or management experience in food and beverage operations, with expertise in In-Room Dining, fine dining, or prestigious luxury hotel environments.
• Distinguished leadership record at Forbes Travel Guide-rated establishments or comparable elite luxury hospitality venues.
• Demonstrated financial stewardship, including labor optimization, departmental budgeting, forecasting, and P&L accountability.
• Advanced proficiency with hospitality technology platforms, point-of-sale systems, and operational management software.
• Ability to develop and inspire high-performing teams through strategic delegation, mentorship, and accountability.
• Strong analytical, problem-solving, and decision-making capabilities in fast-paced, high-volume luxury environments.
• Exceptional interpersonal and communication skills, including the ability to navigate complex stakeholder relationships and resolve matters with discretion and professionalism.
• Fluent English proficiency, written and verbal.
• Eligibility to obtain and maintain all required licenses and work authorizations under applicable regulations.
• Minimum age of 21.

Nice To Haves

• Multilingual capabilities.

Responsibilities

• Cultivate and inspire excellence within the In-Room Dining team, fostering professionalism, accountability, and refined service while monitoring performance, attendance, and engagement.
• Maintain a visible leadership presence throughout operations and serve as an ambassador of Wynn Las Vegas service standards and values.
• Oversee daily In-Room Dining operations to ensure accurate, personalized delivery of culinary and beverage offerings and uphold presentation and service standards.
• Monitor the guest experience from order placement through delivery and follow-up, identify opportunities to elevate service, and address concerns professionally and discreetly.
• Collaborate with Food & Beverage leadership, culinary teams, and hotel operations to coordinate service and communication.
• Manage departmental financial performance, including labor, expenses, budgeting, forecasting, and profit-and-loss objectives.
• Develop scheduling and operating plans based on staffing requirements and business volumes.
• Identify service refinements and revenue opportunities to enhance the guest experience and operational performance.
• Ensure compliance with Wynn Resorts policies and health, safety, sanitation, alcohol-service, and regulatory requirements.
• Maintain comprehensive knowledge of menus, ingredients, beverage offerings, service standards, and hotel amenities.
• Perform additional duties as assigned by Food & Beverage leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed