Overnight In Room Dining Server, Part-Time

Dorchester Collection • Beverly Hills, CA

4d • Onsite

About The Position

The Part-Time Overnight In Room Dining Server at The Beverly Hills Hotel delivers food, amenities, VIP gifts, and other requested items from the in-room dining kitchen to guest rooms in a timely manner. The role includes checking orders, coordinating the removal of room-service equipment from guest rooms and public areas, and maintaining the organization and cleanliness of departmental supply storage. The server communicates special guest requests to the kitchen and works with other departments and hotel colleagues to support a consistent guest experience and address property imperfections.

The position requires energy, consistency, creativity, attention to detail, and a strong commitment to service excellence. The employee regularly talks and hears, frequently walks and stands for up to eight hours, and may need to bend, stoop, crouch, and use hand, finger, and wrist dexterity. The role also involves regularly lifting or moving up to 50 pounds and working indoors or outdoors in varying weather, at heights, and on uneven surfaces. Schedules vary and include weekends and holidays to meet hotel business needs.

Requirements

• Comfort communicating in English, the primary language used at the hotel.
• Strong communication skills and a customer-service ethic.
• Attention to detail.
• Commitment to service excellence and creativity.
• Flexibility to work varying schedules, including weekends and holidays.
• Ability to stand and walk for up to eight hours.
• Ability to bend, stoop, crouch, and use hand, finger, and wrist dexterity.
• Ability to regularly lift or move up to 50 pounds.
• Ability to work indoors and outdoors in varying temperatures and weather conditions when required.
• Ability to work at heights and on uneven surfaces.

Responsibilities

• Deliver food and amenities from the in-room dining kitchen to guest rooms in a timely manner.
• Double-check every order.
• Coordinate the removal of room-service equipment from guest rooms and public areas.
• Maintain departmental supply storage organization and cleanliness.
• Communicate special guest requests to the kitchen.
• Prepare and deliver VIP amenities and gifts.
• Report hotel imperfections and work with other positions to correct them.
• Communicate with other departments and the extended hotel team to maintain coordination.

Benefits

• Complimentary stays with breakfast at Dorchester Collection hotels, subject to availability and seniority terms.
• 50% discount at bars and restaurants within Dorchester Collection hotels.
• Development opportunities, including Service Excellence Training, Diversity, Equity, Inclusion and Belonging Training, and Monthly Lunch & Learns.
• Social events, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, and an Annual End of Year Gala.
• Free meals on duty.
• Access to a discount platform featuring thousands of retailers.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed