Restaurant Manager

The Cheesecake Factory • City of Syracuse, NY

15d

About The Position

The Restaurant Manager leads daily operations in a high-sales, full-service restaurant. The role focuses on improving guest experiences and staff engagement while managing sales and profit targets using industry-leading systems and standards. The manager develops people, supports scratch-kitchen execution and culinary quality, and helps maintain a positive, inclusive, high-performance culture. The position includes managing teams of 30 or more employees and working 50–60 hours per week, with the ability to stand for 10 or more hours per shift.

Requirements

• At least 3 years of management experience in a high-volume, full-service restaurant with a full-service bar.
• Experience supervising 30 or more team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen, including profitability, sales, and labor management.
• Proficiency in Microsoft Office Suite.
• Ability to read, write, and communicate in English.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Ability to stand for 10 or more hours per shift.
• Ability to work 50–60 hours per week.

Nice To Haves

• ServSafe certification.
• Applicable state or local licenses.

Responsibilities

• Lead daily restaurant operations in a high-sales, full-service environment.
• Manage, coach, and develop teams of 30 or more employees.
• Drive guest satisfaction through strong hospitality and service standards.
• Support scratch-kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Benefits

• Medical, dental, and vision insurance.
• Flexible healthcare spending account.
• Company-paid life insurance, short-term disability, and long-term disability.
• Employee assistance program.
• Paid vacation and sick time.
• 401(k) with company match.
• Quarterly performance bonus program.
• 25% discount for the employee's party when dining as a guest.
• Tuition assistance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed