Restaurant Manager

Bob Evans Restaurants • North Canton, OH

9d • Onsite

About The Position

This fast-paced restaurant management role supports daily restaurant operations and staff, executes company policies, procedures, programs, and systems, and contributes to sales, goal achievement, and profitability. The manager supervises employees in accordance with company policies and applicable laws, coaches and mentors team members, and helps create a warm, professional, hospitable environment for guests and staff. The posting describes the responsibilities under the heading “Assistant Manager Responsibilities,” although the listed job title is Restaurant Manager.

The role includes sales building, guest service, operational and financial controls, food quality and cleanliness, safety and security, labor and food cost management, and team leadership. The position may require assisting team members with category job duties and performing other duties as assigned. The company says it updates safety and sanitation procedures to follow current CDC, local, and state guidelines.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach with hands; use hands to finger, handle, or feel objects, tools, or controls; and bend and stoop.
• Ability to taste and smell and communicate verbally.
• Required vision capabilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock area, and register area.
• For restaurants serving alcohol, managers must meet applicable state-mandated age requirements to serve alcohol.

Nice To Haves

• At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems.
• Contribute to restaurant success by building sales, achieving goals, and driving profitability.
• Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, and hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors to maintain a safe environment for guests and crew members.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control daily operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs by following recipes, portion control, and inventory management practices.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED