Restaurant Manager

Bob Evans Restaurants • Ashtabula, OH

9d • Onsite

About The Position

The restaurant manager role supports the restaurant’s daily operations and staff, executes company policies and programs, and contributes to sales, goal attainment, and profitability. The manager coaches and mentors team members, helps maintain a warm and hospitable atmosphere, and may assist with team members’ job duties as needed. Responsibilities also include guest service, food quality and cleanliness, cost controls, cash security, employee scheduling, and compliance with safety requirements. The posting describes this role under the heading “Assistant Manager Responsibilities.”

Requirements

• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Ability to meet the physical demands described, including standing for an entire shift, walking for extended periods, and pushing, lifting, carrying, or transferring up to 50 pounds.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Build store sales by ensuring timely execution of corporate and local marketing programs; champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations, follow cash-control and security procedures, review financial reports and schedules, and take appropriate action.
• Control food costs through recipe compliance, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor-scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED