Manager, Junior's

Resorts World Las Vegas•Las Vegas, NV

About The Position

The Restaurant Manager, Junior's leads, educates, motivates, and energizes the restaurant team to provide a world-class dining experience. The role ensures food and drink quality and maintains the restaurant’s daily presentation. The manager oversees personnel matters, guest feedback, team education, sanitation, revenue growth, inventory, budgeting, financial results, responsible alcohol service, and opening and closing tasks. The position also ensures Resorts World core values and property and department standards are followed, maintains required licenses, uses a personal cellular device for job-related tasks, and performs other duties as requested. Work is performed in a restaurant environment with varying noise, temperature, illumination, and air quality. The role requires prolonged sitting or standing, bending and reaching, eye-hand coordination, and transporting, pushing, pulling, lifting, and maneuvering items weighing up to 30 pounds. The manager must be able to work varied shifts, including nights, weekends, and holidays.

Requirements

  • At least five years of experience working in a restaurant in a similar or related environment.
  • At least three years of restaurant management experience in a similar or related environment.
  • Proficient in restaurant financial management.
  • Ability to communicate effectively in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
  • Ability to successfully lead and mentor a team.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Proof of eligibility to work in the United States.
  • At least 21 years of age.
  • Required Alcohol Awareness Card, Food Handler Card, and Non-Gaming Card.
  • Ability to tolerate varying noise levels, temperature, illumination, and air quality.
  • Ability to sit or stand for prolonged periods, bend and reach, and transport, push, pull, lift, and maneuver items weighing up to 30 pounds.
  • Eye-hand coordination.
  • Ability to comply with policies and procedures, job description, daily memorandums, chemical labels (SDS), and other instructions.

Nice To Haves

  • Working knowledge of general restaurant operations.
  • Working knowledge of restaurant management software systems.
  • Previous experience working in a large, luxury resort setting.

Responsibilities

  • Administer all aspects of personnel management for restaurant team members.
  • Interact with customers and guests to receive feedback on service.
  • Provide ongoing education to team members on industry trends and service etiquette.
  • Ensure sanitation procedures and work-area organization meet health code regulations and standards.
  • Increase restaurant revenue through marketing strategies, networking, and team-member engagement.
  • Maintain inventory levels for food, supplies, and equipment.
  • Manage budgeted revenue, cost of sales, labor, supplies, and operating cash flow.
  • Audit monthly profit-and-loss statements and act on variances.
  • Promote responsible alcohol sales and service and ensure compliance with local alcohol-service regulations.
  • Assist with restaurant opening and closing responsibilities when needed.
  • Escalate critical issues to the General Manager or Director of Restaurants.
  • Ensure Resorts World core values and property and department standards are implemented and followed.
  • Obtain and maintain position-specific licenses.
  • Use a personal device or cellular phone for job-related operational tasks, duties, and review of company documents.
  • Perform other job-related duties as requested.
  • Follow the company’s core responsibilities related to ambassador conduct, safety, security, environmental services, and guest experience.
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