Manager

OTG • Arlington, VA

5d • $60,000 - $65,000 • Onsite

About The Position

The Manager leads day-to-day operations across On the Go’s airport dining and retail concepts, including retail, quick-service, and full-service locations. The role is responsible for operational excellence, guest experience, food and beverage quality, staffing, onboarding and training, Crewmember engagement, safety, and compliance. The Manager also addresses audit findings and communicates company policies consistently across the team.

Requirements

• 3–5 years of management experience in full-service restaurants or retail.
• Strong communication skills.
• Proficiency with Microsoft Suite.
• Flexibility to work early mornings, nights, weekends, holidays, and during severe weather.

Nice To Haves

• A hospitality degree is preferred.
• Multiunit management experience is a bonus.

Responsibilities

• Lead daily operations across retail, quick-service, and full-service concepts to keep locations running smoothly and efficiently.
• Ensure food and beverage products meet quality and presentation standards.
• Manage scheduling and staffing to support each shift and maintain service standards.
• Deliver onboarding and training plans for new Crewmembers.
• Foster a positive workplace where Crewmembers feel supported, respected, and motivated.
• Promote a hazard-free environment and ensure compliance with company policies, workplace laws, and safety standards.
• Lead corrective actions in response to Coyle and NSF audits.
• Communicate company policies using the Crewmember Handbook and CBA.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed