Hostperson, Junior's

Resorts World Las Vegas•Las Vegas, NV

About The Position

The Hostperson is essential to guest service at Junior's, greeting and welcoming guests and seating them in the restaurant. The role requires knowledge of the reservation process and confirming reservations with guests. The Hostperson may rotate to other Food & Beverage outlets or venues as needed and performs other duties as assigned.

Requirements

Must be at least 21 years of age.
At least six months of customer service experience.
Working knowledge of restaurant operations.
Ability to work varied shifts, including nights, weekends, and holidays.
Ability to communicate effectively in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
Proof of eligibility to work in the United States.
Food Handler Card.
Alcohol Awareness Card.

Nice To Haves

Previous experience as a host or server in a similar or related field.
Working knowledge of restaurant table management software systems.
Previous experience working in a large, luxury resort setting.

Responsibilities

Greet and welcome guests when they enter the venue.
Anticipate guests’ needs and respond appropriately with a sense of urgency.
Bid farewell to departing guests and invite them to return.
Oversee daily restaurant reservations and pre-seating assignments when necessary.
Answer the restaurant telephone courteously, quickly, and efficiently.
Perform opening and closing duties based on shift assignment.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Rotate to other Food & Beverage outlets or venues as necessary.
Implement and apply Resorts World core values and property and department standards.
Obtain and maintain position-specific licenses.
Use a personal device or cellular phone for job-related operational tasks, duties, and reviewing company documents.
Follow the company’s core responsibilities for ambassador service, safety, security, environmental services, and guest experience; address or report relevant concerns and assist guests.