Restaurant Manager - Chili's
About The Position
Chili's Restaurant Managers lead high-energy shifts and connect with Team Members and Guests to deliver a great hospitality experience. They guide teams to exceed Guest expectations, uphold operational and quality standards, and meet the restaurant's financial responsibilities. Managers use Chili's systems to control costs, follow operational processes, and foster a teamwork-oriented culture that takes work seriously while making room for fun. They also build relationships within the community and embody Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
Requirements
- Dependable team player.
- Comfortable working in a fast-paced environment.
- Strong multitasking skills.
Responsibilities
- Ensure a great Guest experience.
- Model and hold Team Members accountable to operational and quality standards.
- Identify root causes of issues, reflect on personal accountability, and demonstrate vulnerability and transparency.
- Foster open communication between Team Members and Management.
- Influence Team Member behaviors by championing change and restaurant initiatives.
- Lead with heart and mind.
- Drive business results by using Chili's systems to control costs effectively.
- Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
- Hire, train, retain, and develop Team Members for larger roles.
- Drive Guest engagement in the restaurant and develop relationships within the community.
- Understand and practice safe food handling procedures.
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
