Restaurant Manager - Chili's
About The Position
Chili’s Managers lead restaurant teams and help deliver a great Guest experience. They guide teams through high-energy shifts, uphold operational and quality standards, build relationships with Team Members and Guests, and ensure the restaurant meets its financial responsibilities. The role combines a focus on business results with a people-centered, fun, and hospitable approach. Managers hire, train, retain, and develop Team Members; communicate and embody Chili’s culture and Cultural Beliefs; and use restaurant systems to control costs and follow operational procedures. They also promote safe food handling, Guest engagement, and relationships within the community.
Requirements
- Dependable team player.
- Prefers to work in a fast-paced environment.
- Great multitasking skills.
Responsibilities
- Ensure a great Guest experience.
- Role-model operational and quality standards and hold Team Members accountable to them.
- Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
- Foster open communication between Team Members and Management.
- Influence Team Member behaviors by championing change and restaurant initiatives.
- Lead with heart and mind.
- Drive business results by using Chili’s systems to control costs effectively.
- Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
- Hire, train, retain, and develop Team Members for larger roles.
- Drive Guest engagement in the restaurant and develop relationships within the community.
- Understand and practice safe food handling procedures.
- Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
