Restaurant Manager

Portillo's•Streamwood, IL

12d•$55,000 - $60,000

About The Position

Portillo’s is seeking a Restaurant Manager to lead team members in delivering high-quality food and customer service in a fun, fast-paced restaurant environment. The manager models operational standards, supports team engagement and development, and helps create memorable experiences for guests and team members while upholding Portillo’s values of Family, Greatness, Energy and Fun. The role oversees shift planning and daily restaurant routines, including scheduling, training execution, opening and closing, and cash handling. It also involves making business decisions related to inventory, budget, and labor, and ensuring compliance with sanitation, food safety, and restaurant safety regulations. The listed salary range is $55,000–$60,000, with actual salary dependent on experience, location, and additional skills.

Requirements

Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of profit and loss (P&L) and restaurant operations.
Must pass required certified sanitation and responsible alcohol vending courses.
Strong communication skills; must be able to read, speak, and understand English to communicate with team members, managers, and guests.
High school diploma or equivalent.
Flexibility to work 50 or more hours per week, rotating shifts including nights and weekends, and holidays.

Nice To Haves

One to three years of restaurant management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

Model operational standards and execute critical behaviors to run effective shifts and create memorable experiences for guests and team members.
Motivate and manage team members to provide a high level of hospitality.
Lead through coaching and a focus on achieving excellence.
Foster team engagement through frequent recognition and communication.
Ensure compliance with sanitation, food safety, and restaurant safety regulations.
Train team members in restaurant operations.
Deliver exceptional guest experiences and foster connections with guests.
Execute shift planning, scheduling, training, and daily routines.
Open and close the restaurant and manage cash handling.
Make business decisions related to inventory, budget, and labor.

Benefits

Discretionary bonus program based on restaurant performance, among other factors.
Monthly technology reimbursement.
Uniform allowance.
Free shift meals.
Educational benefits.
Perks and discounts, including discounts on movie tickets and gym memberships.
Counseling and support resources through the Employee Assistance Program (EAP).
Choice of health insurance from three medical plans, including a PPO.
Two dental plans and a vision plan.
Paid time off.
401(k) with company match.
Healthcare and dependent care Flexible Spending Accounts.
Financial security through Voya Financial.
Employee Stock Purchase Plan (Beef Stock).
Voluntary benefits, including pet insurance, critical illness coverage, and identity theft insurance.